SStorewatcher

Help & Guide/Incidents & communications

Alert history

Open in app

Proof of every email, SMS, Slack, and other alert we attempted for this account.

Settings — email, Slack, and severity floors.
Settings — email, Slack, and severity floors.
  1. 1Open Alert history in the sidebar (or Settings → View sent alerts).
  2. 2Filter by channel or status if you are looking for a specific send.
  3. 3Click a row to see who it went to, the subject, and the full message body.
  4. 4Platform staff: open Super Admin → the customer → Alert history for the same ledger.

This list is the in-product record of outbound alerts. It is read-only: nobody can edit or delete a row, including support. Email and SMS rows store the subject, the text that was sent, and every recipient. Slack, webhook, and PagerDuty rows store the message without leaking webhook secrets.

Older rows from before this ledger may show channel and status only. Status-page subscriber emails, channel tests, and SEO report emails are included when they go through the same send path.

Related

  • Configure alertsEmail, Slack, SMS, WhatsApp, webhook, PagerDuty, plus a severity floor.
  • Respond to an incidentFrom alert to ack, diagnosis, optional RCA draft, and resolve.
  • SettingsTeam, channels, insight kinds, AI keys, thresholds, maintenance.

Still stuck? Open a support ticket.