Help & Guide

From a new account to a store that is actually sending data.

Choose a platform and complete the matching wizard.

Probe a URL on a schedule, independent of the store plugin.

Add a Playwright flow so a broken cart is caught before shoppers.

From alert to ack, diagnosis, optional RCA draft, and resolve.

Optional AI draft, then a human publishes.

Email, Slack, SMS, WhatsApp, webhook, PagerDuty, plus a severity floor.

From a new account to a store that is actually sending data.

Choose a platform and complete the matching wizard.

Create the store record, install the extension, paste the API key, wait for sync.

Optional REST keys, then install the plugin so the store can push.

Authorize the shop, then confirm webhooks.

Probe a URL on a schedule, independent of the store plugin.

The sidebar switcher scopes Home, Performance, and store dashboards.

ModuleGate pages stay empty until the store plugin has synced.

Add, test, reset, or remove store connections and uptime sites.

Snapshot of the selected site: vitals, uptime, revenue, integrations, security.

Canned, tenant-scoped metric questions on Home.

Lighthouse scores and Core Web Vitals for web monitors.

Store orders plus estimated loss from downtime.

Period uptime, incidents, MTTR/MTTA, SLA, and ROI.

All probes, connected stores, pause and delete.

Broken links, missing images, dummy text, and similar store-side checks.

Plugin findings plus optional StoreWatcher scanners (SSL, mixed content, malware).

Real-user LCP, FID, and CLS from a snippet on the storefront.

Plugin site-wide counts plus an optional crawler pass.

CPU, RAM, DB, and render time from the store self-check.

Create a RUM site and add the script to the storefront.

The submenu under Uptime when a store is selected.

Last sync, extension version, and whether push is alive.

Sample a large catalog instead of checking every SKU every minute.

Playwright checkout (and similar) flows on a schedule.

Add a Playwright flow so a broken cart is caught before shoppers.

Typed findings from detectors you already run — not a second alerting product.

Lifecycle for confirmed outages: open, acknowledge, resolve, notes.

From alert to ack, diagnosis, optional RCA draft, and resolve.

Human-gated write-up from check evidence. Never auto-acks or resolves.

Public health pages tied to monitors you choose.

Optional AI draft, then a human publishes.

Email, Slack, SMS, WhatsApp, webhook, PagerDuty, plus a severity floor.

Proof of every email, SMS, Slack, and other alert we attempted for this account.

Turn catalog types on or off for this organization.

Team, channels, insight kinds, AI keys, thresholds, maintenance.

Optional provider key for RCA and status copy. Humans still publish.

How far from this store’s baseline before a detector fires.

Warn lines for DB, render, CPU, and memory from the plugin.

Silence alerts while you deploy.

Invite members or create users, within the plan’s seat cap.

Add a seat without sharing the owner password.

See the current plan and start a PayPal checkout to upgrade.

Governors for monitors, PageSpeed, RUM, checkout, insights, and AI.

Open a ticket when the guide does not unblock you.

Escalate after you have tried the matching guide article.

Staff-only org, plan, domain, and subscription tools.