Help & Guide/Account, plans & support
Support tickets
Open in appOpen a ticket when the guide does not unblock you.
Support level is community / email / priority by plan.
Account menu → Support tickets, or open /tickets. Create a subject, priority, and description. Replies live on the ticket thread. Close when done.
Include the site name, whether the module has synced, and any 403/plan message. That is enough to see governors vs outages.
Related
- First-time setupFrom a new account to a store that is actually sending data.
- What each plan includesGovernors for monitors, PageSpeed, RUM, checkout, insights, and AI.
- When a page asks for the moduleModuleGate pages stay empty until the store plugin has synced.
Still stuck? Open a support ticket.