Help & Guide/Account, plans & support
AI drafts (BYOK)
Open in appOptional provider key for RCA and status copy. Humans still publish.
Draft generation is rate-limited (maxRcaPerDay on Pro; unlimited on Enterprise).
Settings → AI drafts. Choose OpenAI or Anthropic, paste a key, optional model name. If no key is stored, drafts use a structured template with the same publish gate.
The model cannot acknowledge incidents, resolve them, disable monitors, or trigger PageSpeed. Public status text is allowlisted. Incident titles are untrusted.
Related
- Generate an RCA draftHuman-gated write-up from check evidence. Never auto-acks or resolves.
- Publish a status updateOptional AI draft, then a human publishes.
- What each plan includesGovernors for monitors, PageSpeed, RUM, checkout, insights, and AI.
Still stuck? Open a support ticket.